Privacy policy

Valid from 9/29/2026

Who processes the data

The data controller is Calitha s.r.o., Školská 660/3, 110 00 Praha 1, Czech Republic, company ID 23092823. Contact: hello@switchly.energy.

What we process and why

1. Contract-end alert

If you set an alert we store your e-mail, contract end date, commodity, country, consent date and IP address at submission (abuse protection). Legal basis: your consent (Art. 6(1)(a) GDPR). Purpose: the confirmation e-mail and reminders before the contract ends. We keep the data until 30 days after the end date or until you withdraw consent via the link in any e-mail. Unconfirmed sign-ups are deleted after 7 days. E-mails are sent via Resend (Resend, Inc., USA, standard contractual clauses); data is stored on Netlify, Inc. infrastructure.

2. Website traffic

We count visits ourselves, without cookies. For each page view or click we store only the day, the page, the country version and a rough source (for example "search engine"). We do not store your IP address, a device identifier or the address you came from, so the numbers cannot be linked to a person.

3. Calculators

All calculators run in your browser. We do not send the values anywhere; we only record an anonymous "calculation done" event without personal data.

4. Partner links

After clicking a partner link you move to the partner's site, a separate controller with its own policy. The affiliate network may record that you came from our site (a click ID, no name). We receive no data from partner sites.

5. Bill check

If you upload a bill, the file is sent to our AI provider (Anthropic) to read the consumption, tariff and contract end. We do not keep the file. Names and full addresses are not extracted and the meter number is shortened to its last four characters. Only if you enter your e-mail and agree do we store the extracted numbers with your e-mail, for 12 months. Legal basis: your consent.

6. Contact form

We process your name, e-mail and message to answer you. The first reply is usually written by an AI assistant (Anthropic) and says so. We keep messages for 12 months. Legal basis: our legitimate interest in answering you, or steps before a contract for partnership requests.

Who helps us process data

Netlify (hosting, technical server logs, approximate country from your IP address to suggest the right country version), Resend (sending e-mails), Anthropic (AI reading of bills and contact messages) and Active24 (our mailbox). Some of them are based in the USA; transfers rely on the EU-US Data Privacy Framework or standard contractual clauses.

Your rights

  • access, rectification and erasure
  • withdrawal of consent (link in the e-mail or a message to us)
  • restriction of processing, objection and portability
  • complaint to your national data protection authority or to the Czech authority (ÚOOÚ, uoou.gov.cz)

Cookies

The site stores only your light/dark mode choice in the browser (localStorage). No tracking cookies, no advertising networks, fonts are served from our own server.

Changes

We may update this policy; the current version is always on this page.